Professional services

Let our experts bring out the best in your network.

Get your BCE Global – USA solutions up and running faster – and keep them operating at peak performance – with 24/7 network technical support from our certified professional services team.

By having our experts take care of back-end network installation and maintenance, you can focus more on your core business objectives. You can also offer our professional services to your own customers, providing opportunities for you to differentiate your business and grow your market share.

Conduit and cabling services

We sell and install conduits and cables as well as in-building structured cabling and wiring. Our cabling experts will assess your requirements, conduct site surveys, and deploy and test your networks to ensure optimal security. We service most areas in Canada and can support multiple service providers’ networks.

Our conduit and cabling services cover:

Voice and data cabling infrastructure
Campus networking to connect multiple buildings on a customer’s property
Wireless bridging to extend a VoIP network to another location
Cabinets, racks, backbone fiber, cable trays, patch panels, power bars and uninterruptible power supplies for data centers

We also offer a complete range of cable-management services built on components that have been designed and tested to meet stringent industry standards. Our cable-management services include:

Fiber cabling systems
Copper cabling systems
Racks and enclosures

Installation services

We can install more than 300 different types of equipment from most leading telecommunications hardware manufacturers, including LAN-based office equipment.

Our installation services include:

Configuration and installation of hubs, routers and switches
On-demand, one-time set-ups, moves, adds and changes for most equipment
Testing, certifying and rebooting of servers
On-demand, one-time recalibration of equipment and installation of firmware upgrades

Maintenance services

Our troubleshooting services can help you maintain a strong, stable network. We offer:

Ongoing management of network installations, moves, adds and changes
Routine maintenance and changes to your equipment
On-demand insertions and swapping of media cards, routers and reboot servers
Recalibration of equipment
Installation of firmware upgrades, bandwidth migration and inter-cabinet cabling

Learn more about our professional services.

Why choose BCE Global – USA?

Our highly trained and specialized technical support staff can help optimize your network and ensure it meets the needs of your customers.

Our professional services offer:

Expert support

A single point of contact for all your network technical support needs
Onsite, telephone and online support options
Access to a team of 3,000+ certified technicians who have industry designations with major hardware providers

Business growth

One-stop networking services that you can provide to your customers

Reduced costs

Insights and expertise to improve network efficiencies and minimize downtime
Flexible service packages that scale with your business

Experience

Reliable service assurance that aligns with industry best practices
Efficient and rapid response to any situation that requires physical or visual assistance
Access to expert cabling technologies and system support resources for fast resolutions

For more information, download these resources:

Professional services product detail sheet (PDF)